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Frequently asked questions
- 01Yes, we offer a variety of workshops and classes for all skill levels, including beginner courses and specific project. Check our workshops page for the latest schedule and booking information.
- 02We process and ship orders within 2-3 business days. Delivery times vary depending on your location, with standard shipping taking approximately 5-7 business days.
- 03Yes, we ship to several international destinations. Shipping costs and delivery times vary by country.
- 04Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier's website.
- 05Care instructions vary by fabric type. Generally, we recommend washing fabrics in cold water and air drying to maintain their quality and longevity. Specific care instructions are provided on the product page of each fabric.
- 06We accept returns of uncut, unused fabrics within 30 days of purchase. Custom cut fabrics and samples are non-refundable.
- 07Selecting the right fabric depends on your project. For garments, consider the drape, weight, and stretch of the fabric. For home decor, think about durability and ease of cleaning. Our online descriptions and photos aim to help you make the best choice, but feel free to contact us for personalized advice.
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